General | Registration | My Account | Buying | Selling | Selling Advanced | Stores
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 My Account: Summary  View Lesson in Text Form Hide Text
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To begin, click My Account on the blue menu bar. |
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Your Account Summary is in the Summary box. This is a high level overview of the general things in and about your account.
The Actions Needed list contains links to actions you should complete within the system. (leaving feedback, sending invoices, etc.) |
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Down the left side is your account menu.
Access the individual parts of your account by clicking on the menu link.
For example: In our account it shows we have 3 listings we need to leave feedback on. We could click the link in the Action needed list or click Leave Feedback in the My Account menu to access the feedback area. |
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Note: We recommend that you go through all the Help center lessons on My Account. This area will be one Ahwooga.com users will spend a lot of time in. |
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| There are a number of ways to search on ahwooga.com. You can search by Quick search box, catageories, browse, stores and bread crumbs. In this lesson we will take a closer look at each option and throw in a couple extra bits here and there. |
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| Title page Quick search - If you know what you're looking for this is the way to search for it. Just type in your search term and click Go. For best results use singular terms. For example, search tire instead of tires. or Packard instead of packards because listings are mostly done by individual item. capture hilite box with term in it and go box
If you know the listing number or seller name you can select the radio button and search by that.
You can click The advanced search button which will allow you to narrow your search using a variety of criteria. capture show advanced search button and page |
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Title page catagories - On the left side you will see a top level category list. capture |
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| To search a category just click the category name and all listings in that category will come up. capture |
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| Notice how the menu on the left now shows the sub catagories of (cars and trucks). capture |
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| The catagory menu will continue to show you the sublevels as you drill-down. capture |
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Browse -By clicking the browse button on the main menu you can browse through the featured listings and categories. capture |
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| If you click on a catagory you will see that in this mode, the browse feature only goes 2 levels deep. You get the main cataegories and the first level sub categories. capture |
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You could at this point go to more sub levels by using the categories menu on the left. capture
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Stores - After clicking the stores button you will see the featured stores and their store logos. capture |
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| This is a rotating area so it's not the same every time. You can also see additional stores and their descriptions below. capture |
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| Just click on the store logo you want to visit and you can see that stores listings as well as find out more about that store. capture |
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| In the stores listings you can click this little double arrowed icon and sort that store by when a bid ends for example. capture |
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| You can tell which are auctions by the hammer, the fixed price items have this price tag icon and the classifieds have this newspaper icon capture |
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| All the information I need about the store is here. If I am on this store page and I wanted to contact the store owner I can click the owners name and I can then send them a message. capture |
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| other things to note. If I click the stores button you will see a store search on the left. This search box will only search items that are within a store so single listings will not be returned. capture |
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| Bread Crumbs - Throughout ahwooga.com as you are viewing pages you will notice this text across the grey bar. As you can see these are actually links we call bread crumbs. capture |
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| The bread crumbs can help you move back to a previous level instead of using your browser back button. (show ac example go 3 or 4 levels) You can easily step back to where you were and take another path if you like. capture |
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| OK, that's about it for searching. At ahwooga.com we tried to make searching easy and full of options for you. If you have any questions you can ask in our forum and there are folks there that are always ready to lend a hand. keeping it simple, that's Ahwooga! capture show forum button |
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Topic Markers |
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My Summary |
0:28 |
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Action Area |
1:06 |
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Feedback |
1:30 |
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Recap |
2:00 |
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Slide the video playhead to the time. |
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| Related Videos |
Back to Top |
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| My Account: Bidding View Lesson in Text Form Hide Text |
To begin click on My Account on the blue menu bar. |
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The Bidding section is located on the left side of the My Account page. |
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Click Watching to see listings you chose to watch. |
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Click the listing name to go directly to that listing.
Click View Users Other Listings to see other listings by that user.
Click Contact Listing Owner to send the listing owner an email.
Click the user name to view the listing owners feedback. |
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Use the drop down lists to sort your watched items. |
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Click Bidding in the Bidding section to see listings you have placed bids on. |
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Just like in watched items, you can sort, contact the listing owner, view users other listings, view users feedback and visit the users storefront and profile page. |
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Click Won to view items you have won.
Click Not Won to see items you bid on but did not win. |
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You can sort your won and not won items by a variety of filters. |
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Topic Markers |
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Watching |
0:28 |
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Bidding |
1:37 |
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Won Item |
2:32 |
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Item Not Won |
3:00 |
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Slide the video playhead to the time. |
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| Related Videos |
Back to Top |
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| My Account: Listing View Lesson in Text Form Hide Text |
To begin click My Account on the blue menu bar. |
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The Listing section is located on the left side of the My Account page. |
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Click Successful to see your listings that were successful. |
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On this page you can see who won/purchased your listed item(s). You can visit their store or profile page as well as send them email.
Click the name of the listing to view it.
You can view the invoice or leave feedback. |
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You have a variety of variables to sort your successful listings by. |
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Mark the checkbox beside a successful listing and click archive to save the sale but remove it from the list.
You can copy successful listings as a template then relist the same or other items using that successful listing. |
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Click Unsuccessful to view your unsuccessful listings. |
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Here you can see any unsuccessful listings you have had. You have options to list similar or relist an item.
There are a variety of variables to sort this list by. |
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Mark the checkbox by an item and click Remove from List to remove that item or click Relist to relist that item. |
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| Click Active to view all your active listings. |
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You can see the status of all your active listings.
There are a variety of variables to sort this information by.
You also have the option of editing a listing or ending a listing early. |
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| You can copy selected listings, end selected listings early or end all listings early. |
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Click Templates to create a template or view any temples you have created. See the Help center selling lesson on Creating Templates to learn about this area.
Click Preferences to set up your listing preferences. See the Help center selling lesson on Setting up Your Preferences to learn about this area.
Click Shipping to set up you shipping options. See the Help center selling lesson on Setting up Your Shipping Options to learn about this area. |
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Topic Markers |
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Successful Listings |
0:23 |
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Unsuccessful Listings |
2:02 |
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Activee |
3:00 |
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Template |
3:50 |
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Selling Preferences |
4:05 |
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Shipping Preferences |
4:22 |
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Slide the video playhead to the time. |
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| Related Videos |
Back to Top |
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| My Account: Feedback View Lesson in Text Form Hide Text |
To begin, click My Account on the blue menu bar. |
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The Account Summary contains a link to listings that need feedback. |
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The My Account Feedback section is located on the left side of the Feedback page.
Click My Feedback to view feedback left for you. |
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Click the user name to send the user an email.
Click the item number to view the listing the feedback was left for. |
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Click Leave Feedback on the My Account page to leave feedback on a listing you have won. |
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Mark the checkbox for the item you want o leave feedback on.
Select Positive, Negative or Neutral.
Type your comment in the comment field. (80 character max.)
Click Leave this feedback for the selected users to leave the feedback. |
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Topic Markers |
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Acessing Feedback |
0:18 |
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Feedback Needed |
0:30 |
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My Feedback |
0:46 |
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Contact Form |
1:04 |
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Leave Feedback Page |
1:58 |
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leaving Feedback |
2:38 |
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Recap |
3:48 |
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Slide the video playhead to the time. |
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| Related Videos |
Back to Top |
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| My Account: Account Details View Lesson in Text Form Hide Text |
To begin, click My Account on the blue menu bar. |
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Click Account Details on the lower left side of the My Account page. |
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The Account Details page is a summary of the entries you made during the registration process. |
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On the right side of the Account Details page you have the option of changing your account information. |
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Click Request to Change Username to open the username request form.
Type what you would like your username changed to then click Request Change.
The Ahwooga admin team will view the request and in most cases approve the change.
You will receive notification once the change is made. You can then login to Ahwooga.com using your new username. |
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Click Change under Change Account Info. |
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You can change all your account registration information here. |
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This is where you go to change your membership plan or select a membership plan for the first time.
Use the drop-down to select the membership plan you want.
Note: If you had not entered credit card information before, you will be prompted to do so at this point. |
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Click Change Password to access the Change Password form.
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Enter your old password, your new password, and confirm your new password by entering it again.
Click Change Password.
An email will be sent to you with your new password.
Logout and then login with your new password. |
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Topic Markers |
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Access Details |
0:20 |
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Page Overview |
0:33 |
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Change Username |
1:00 |
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Change Account Info |
1:32 |
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Change Password |
2:46 |
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Recap |
3:13 |
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Slide the video playhead to the time. |
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| Related Videos |
Back to Top |
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General | Registration | My Account | Buying | Selling | Selling Advanced | Stores
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