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Policies and Procedures

Shop Departments
 

Chirco Performance

Classic VW, Dune and Street Buggy Parts Supplier

 

SHOP BY BUGGY BUILD

Policies and Procedures

Shipping & Delivery

Shipping & Delivery All orders over $99 ship for free in the continental U.S.

*Exclusions apply.
*Not Applicable on motor freight, overweight, oversized or international orders.
*Flat rate freight charges will apply for Sand Rail Frames, Baja Bumpers, Baja Kits, Complete Floor Pans, Seats, Tires, Wheels, etc. These items are clearly marked on the product page, and the freight charge is added to the price of your order during checkout.
*Windshields are available for in-store pickup only.

If you have any questions regarding any of the additional charges, please don’t hesitate to call us at 800-955-9795.

Our web site gives you multiple options for shipping via FedEx and Post Office.

Lost Packages

Lost Package Reported

Receivers can report a lost package on FedEx.com or on USPS.com. Shippers are encouraged to report the lost package because claim notification letters are not sent to receivers.

In order to be considered lost, a package must be undelivered 24 hours after the expected delivery date and time. A report cannot be made until then.

Once you report a lost package, you can check the status of your report online. Contact FedEx or USPS if you have any questions or concerns.

Note: Loss can only be reported online for packages that have an origination and destination within the United States. To report loss for international packages, contact FedEx or USPS.

Damaged Packages

A recipient can report a package that has been damaged during shipment. The shipper can also submit documentation in support of the claim online, or by fax or mail, at the time damage is reported. In the event that a damaged package is discovered while still in the FedEx or USPS system, we will notify the shipper of record and provide details. Once damage has been reported, you can check the status of the claim online, anytime.

Note: Damage can be reported online only for packages that have an origination and destination within the United States. To report damage of international packages, contact FedEx or USPS

Privacy & Security

Chirco has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website.

Your IP address is used to help identify you and your shopping cart. Our site uses cookies to keep track of your shopping cart. We use cookies to deliver content specific to your interests. Our site’s registration form requires users to give us contact information (like their name and email address) and unique identifiers. We use customer contact information from the registration form to send the user information about our company and promotional material about some of our vendors products.

The customer’s contact information is also used to contact the visitor when necessary. Unique identifiers are collected to verify the user’s identity and for use as account numbers in our record system.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. 
You can send email to our us at joe@chirco.com.

You can send mail to the following postal address:

9101 E. 22nd St.
Tucson, AZ 85710

Returns & Replacements

If we have sent you the wrong part, or you have ordered a part that does not fit your vehicle, please call us first so we can authorize your return. Please do not just send it back. Returns that are our fault, we will credit your shipping costs. Returns must have your receipt enclosed. Contacting us is easy — Just call us at our toll free number: 1-800-955-9795 6 days a week. Monday through Friday 8:00am to 6:00pm, Saturday 8:00am to 3:00pm Arizona Time.

Core Charges

Chirco sells some parts that require core charges. 
The parts that require core charges are mostly re-buildable ones such as;
1) Engines
2) Transaxles
3) Wiper Motors
4) Starters
5) Alternators
6) Heads
7) Cranks & Rods
and there are many more. Chirco gives you our customer the option to send us your re-buildable core and receive a credit back of the core charge or, keep the core and except the core charge. Chirco will promptly refund your prepaid core charge that was applied to your product purchase, upon receipt of your RE-BUILDABLE core. If your core is un-re-buildable we can not refund you the core charge.

Examples
1) If there is a tree growing out of your engine core.
2) If you backed your RV over your wiper motor and it is so flat you can mail it to us in a standard #10 envelope.
Well you get the picture. The customer is responsible for shipping the core directly to Chirco for inspection prior to their refund.

For your protection, we highly recommend insuring the core prior to any shipping.

Payment, Pricing & Promotions

Chirco wants to make your shopping experience as easy and pleasant as possible.
We offer a couple of different ways to pay for your parts;
1) Credit Cards – We accept Visa, Master Card & Discover
2) Pay Pal – During the check out, you will be directed to the pay pal web site to transfer funds.
3) Checks – On personal checks we will ship your order after your funds have cleared through our bank.
4) Money Orders/Cashiers Checks – You can mail in funds. If you are mailing in money, mail it to us at;

Chirco Performance
9101 East 22nd Street
Tucson, AZ 85710
Attn: Sales

Please make sure you reference the parts you need. Our toll free mail order number is 1-800-955-9795. We accept Master Card, Visa and Discover Credit Cards. For your protection, we security check all credit card purchases to verify the name and billing address. Please note when ordering parts with a credit card, the shipping address MUST match the Credit Card billing address.

These policies have been established to provide more accurate and secure processing for you, the customer. NOTE: We do not offer C.O.D. Satisfaction We give you 90 days! Your satisfaction is our commitment! If you’re not completely satisfied, send any new/ unused part back to us within 90 days of the original purchase date with a copy of your receipt, prepaid for credit or refund.

It is very important to us that you are completely satisfied with your order and the service you received when ordering from Chirco. If you have any questions or comments, please feel free to call us at 1-800-955-9795 or email us at joe@chirco.com.

  • Address:
    Chirco - 9101 E. 22nd Street, Tucson, AZ 85710
  • Telephone:
    520.722.1984
    800.955.9795
  • Email:
    joe@chirco.com
  • Store Hours:
    Mon - Fri. 8 a.m. - 6 p.m.
    Sat. 8 a.m. - 3 p.m.

Chirco Reviews

Tracy Barhite
Tracy Barhite
23:25 25 Jan 23
Nice auto parts store for VW, Baja bug, sandrail enthusiasts.
Donald Pelletier
Donald Pelletier
15:43 08 Dec 22
Chirco Performance has been incredibly helpful with the restoration of my 71' Beetle. Joe the owner is a very easy person to talk to and knows everything about classic VW. John the Service Manager is very knowledgeable and takes the time to answer my questions.
Jesse Rayne Swazey
Jesse Rayne Swazey
18:04 31 Oct 22
Great business everyone is awesome . Anything V.W you can get there.
Dawn Butler
Dawn Butler
20:09 12 May 22
Love this place, people there are like family, vibe is always welcoming .
G N.R.
G N.R.
23:54 11 May 22
Great place. Legit Bug Shop. Very honest guys!
Tim Ferguson
Tim Ferguson
08:50 22 Dec 21
Go see Frsnk or Joe for your VW needs
Mike Weidig
Mike Weidig
17:06 18 Dec 21
Great palace to buy VW stuff
Mike Martin
Mike Martin
23:18 16 Dec 21
Great dudes! Full of knowledge!
John Tucson
John Tucson
20:05 25 Nov 21
You gotta Bug? They got the parts!
Bobby Garcia
Bobby Garcia
00:30 22 Nov 21
Excellent service and real professional workers love this place
Chase Willeford
Chase Willeford
00:20 03 Nov 21
Awsome place super helpful
Carter L4Y
Carter L4Y
02:20 23 Sep 21
Awesome people, great prices, my personal favorite local shop!
Mr Steve
Mr Steve
19:53 23 Jul 21
Very helpful group with more than just the usual aftermarket parts.
pat wood
pat wood
17:30 12 May 21
Great VW products and prices, backed by friendly staff, and they are super knowledgeable too! I can't say enough good things about Joe, Frank, John and the rest of the gang. I've learned a ton from them all. Plus they make you feel like family every time you walk in the door. I wish more automotive retailers did the kind of job they do! Such a standout business, plus every year they throw an awesome Bugtoberfest celebration. I've been going for the last 5+ yrs and I wouldn't dream of missing it! Thank you for always taking excellent care of this amateur hobbyist!!!
Dale McCraw
Dale McCraw
12:53 12 May 21
I found Chirco while researching my Baja Bug project. You cannot ask for a nicer better staff who is always ready to give you technical advice on any project and help you find any parts you need. Their wealth of knowledge about anything VW is unsurpassed. Their willingness to help you through your project is amazing. This is the only place I use to get my stuff. My only negative comments which may not be all their fault is the time it has taken to get my parts, and the shipping seems really high compared to other places.
Angelo
Angelo
20:39 24 Apr 21
Great store.All around VW heaven.
Tim Schantzen
Tim Schantzen
20:49 27 Mar 21
Prices reasonable and they say they will match prices. I have never tried to see if they do. They have been able to get the parts I needed in good time if not in stock for a 63 bug.
Doug McDowell
Doug McDowell
19:33 05 Mar 21
Chirco Is the best. I had a little part confusion which was EMPI's fault But Joe is taking care of it no worries. My buck goes to Chirco. Thanks Joe
jhary 13
jhary 13
13:52 12 Feb 21
Very good, i dont live in the US and the shipping is really fast
Ron Johnston
Ron Johnston
11:58 11 Feb 21
👍✌️🚘🚘Chirco automotive is your one stop shop for all things VW. They always have everything in stock and their prices are some of the most competitive in the industry. I ❤️love the fact that you could go in to just buy a five dollar part that you need for your old Volkswagen bug and joe The owner is behind the counter and treats you like you’re spending 1000 bucks💵Always friendly they know everything in the world about Volkswagens🚘. I’ve been getting parts and service from them for over 20 years and have never been let down. Heck one time I called ☎️📞and I needed a starter and it was close to closing time ⏰and they said they would stay open until I got there. And you got to go to the bug Tober fest. Keep up the good work Chirco automotive 🥇🏆👍we need you we appreciate you and you guys are the best!!!!! Bear down Arizona!!! Go wildcats!!!✌️👍🚎🚙✅🏆🥇😁👍
Michael Werch
Michael Werch
00:41 28 Jan 21
Always ready to help with all your air/water cooled needs!
Ron Johnston
Ron Johnston
11:41 31 Dec 20
👍✌️🚘🚘Chirco automotive is your one stop shop for all things VW. They always have everything in stock and their prices are some of the most competitive in the industry. I ❤️love the fact that you could go in to just buy a five dollar part that you need for your old Volkswagen bug and joe The owner is behind the counter and treats you like you’re spending 1000 bucks💵Always friendly they know everything in the world about Volkswagens🚘. I’ve been getting parts and service from them for over 20 years and have never been let down. Heck one time I called ☎️📞and I needed a starter and it was close to closing time ⏰and they said they would stay open until I got there. And you got to go to the bug Tober fest. Keep up the good work Chirco automotive 🥇🏆👍we need you we appreciate you and you guys are the best!!!!! ✌️👍🚎🚙✅🏆🥇😁👍
Great place and wonderful staff and so helpful.
Andrew Kent
Andrew Kent
13:38 09 Dec 20
Locally owned Volkswagen specialists. Great service and competitive prices on parts and repairs.
James Mundy
James Mundy
17:37 09 Nov 20
Joe and his shop is a honest business, they will work with you and do what they say. Wonderful environment and wonderful gentleman that work there. All your volkswagen needs are here.
Ron Johnston
Ron Johnston
07:37 06 Nov 20
👍✌️🚘🚘Chirco automotive is your one stop shop for all things VW. They always have everything in stock and their prices are some of the most competitive in the industry. I love the fact that you could go in to just buy a five dollar part that you need for your old Volkswagen bug and joe The owner is behind the counter and treats you like you’re spending 1000 bucks. Always friendly they know everything in the world about Volkswagens. I’ve been getting parts and service from them for over 20 years and have never been let down. Heck one time I called and I needed a starter and it was close to closing time and they said they would stay open until I got there. And you got to go to the bug Tober fest. Keep up the good work Chirco automotive we need you we appreciate you and you guys are the best!!!!! ✌️👍🚎🚙
Rick Adams
Rick Adams
19:27 03 Nov 20
First time working on air cooled motors, Joe explained everything to me and got me all the correct parts and tools I needed. Great bunch of guys ! Machine shop guys was great also!
Ron Johnston
Ron Johnston
16:43 20 Oct 20
Chirco automotive is your one stop shop for all things VW. They always have everything in stock and their prices are some of the most competitive in the industry. I love the fact that you could go in to just buy a five dollar part that you need for your old Volkswagen bug and joe The owner is behind the counter and treats you like you’re spending 1000 bucks. Always friendly they know everything in the world about Volkswagens. I’ve been getting parts and service from them for over 20 years and have never been let down. Heck one time I called and I needed a starter and it was close to closing time and they said they would stay open until I got there. And you got to go to the bug Tober fest. Keep up the good work Chirco automotive we need you we appreciate you and you guys are the best!!!!! ✌️👍🚎🚙
Bill Ridenour
Bill Ridenour
20:54 27 Sep 20
Very knowledgeable parts people. They have everything one needs for a vintage VW.
Art Emser
Art Emser
15:25 12 Sep 20
best selection of aircooled vw parts in town. Also try Bugs n buggies if they dont have what you need
Lewis Mitchell
Lewis Mitchell
22:08 10 Sep 20
They have better availability on parts for 50 year old cars than some chain auto parts stores have on last year's cars. If you want stock replacement or to customize your bug go here.
Ron Johnston
Ron Johnston
10:08 06 Sep 20
Chirco automotive is your one stop shop for all things VW. They always have everything in stock and their prices are some of the most competitive in the industry. I love the fact that you could go in to just buy a five dollar part that you need for your old Volkswagen bug and joe The owner is behind the counter and treats you like you’re spending 1000 bucks. Always friendly they know everything in the world about Volkswagens. I’ve been getting parts and service from them for over 20 years and have never been let down. Heck one time I called and I needed a starter and it was close to closing time and they said they would stay open until I got there. And you got to go to the bug Tober fest. Keep up the good work Chirco automotive we need you we appreciate you and you guys are the best!!!!! ✌️
michael mcconnell
michael mcconnell
02:42 04 Jul 20
Awesome company! FedEx misplaced my order for a couple weeks and the owner himself called me to resolve the issue when it wasn't even their fault! They definitely have me as a customer from here on out. Thank you!
lhopf32 .
lhopf32 .
16:28 03 Jul 20
Chirco's staff have been great! Being a new Bug owner, I really appreciate the time they take to answer all my questions.
rocco lindsell
rocco lindsell
02:24 24 Jun 20
Great prices and awesome customer service.
Original X Man
Original X Man
22:25 26 May 20
I want to start off by giving a big THANKS to the Chirco staff. I have only had my Baja a little over a month now but they all have been very helpful in everything I’ve needed. If I didn’t understand something they explained it very well. I took the Baja from something that hadn’t run in two years or so and got it moving again, I couldn’t have done it with the help from them and the extensive parts selection they have.
2047tommy thompson
2047tommy thompson
02:24 25 May 20
Love this place. They have everything you need for VW air cooled engines
Brent Engelhart
Brent Engelhart
18:03 02 May 20
Best shop in town know what they are talking about and getting my big road ready love these guys and will continue to shop local.
Al Smith
Al Smith
01:46 09 Mar 20
Have purchased thousands of dollars of engine parts, brake parts, transaxle assembles and front end assembles. Great place to purchase your VW components. All of my parts were right on point. Were shipped to my to my delivery point. Can't go wrong with this business!!! Al
Derrick Ian
Derrick Ian
23:45 06 Jan 20
They have always had exactly what I have needed from my 1965 Baja, to my 1974 super, always willing to give advice, the staff knows their stuff, and they have a large stockpile of parts, the only place I get my VW parts.
James Horner
James Horner
22:41 21 Dec 19
Awesome place! They have everything for the old school VW! Staff is very friendly and knowledgeable!
David Taylor
David Taylor
18:27 20 Dec 19
These guys really know their stuff. Joe is very understanding and so are all of his staff..Highly recommended for anything to do with VW Bug parts!
John Konieczny
John Konieczny
17:43 14 Dec 19
Awesome service have all the parts you need
John Konieczny
John Konieczny
17:43 14 Dec 19
Awesome service have all the parts you need
Jessika McCoy
Jessika McCoy
19:44 19 Oct 19
They are so friendly and knowledgeable at Chirco! Definitely recommend for anyone who needs parts and great service.
Scott Woodburn
Scott Woodburn
20:34 16 Oct 19
These guys were great. Frank took almost two hours find the right parts I needed. Will definitely be going back for more parts and expertise.
J T W
J T W
05:32 24 Sep 19
These guys are great and very helpful! Prices are fair and parts are quality.
steve mcdaniel
steve mcdaniel
03:44 27 Aug 19
The best place to get your VW repaired..
steve mcdaniel
steve mcdaniel
03:44 27 Aug 19
The best place to get your VW repaired..
Logn Carter
Logn Carter
05:19 20 Aug 19
Great service, reliable and very fast. I was in and out in about 10 minutes even when I ordered quite a bit.
Sandy Edens
Sandy Edens
14:49 09 Aug 19
I went here for a Volkswagen car show also wslked around in store very clean lots of parts and employees were awesome
Sandy Edens
Sandy Edens
14:49 09 Aug 19
I went here for a Volkswagen car show also wslked around in store very clean lots of parts and employees were awesome
Mike Baldwin
Mike Baldwin
19:22 21 Jun 19
Front end rebuild, windshield replacement was a good experience with one of the best shops I’ve been to. Safety issues were found and resolved on my 1954 VW. John, you’re the best!
Mike Baldwin
Mike Baldwin
19:22 21 Jun 19
Front end rebuild, windshield replacement was a good experience with one of the best shops I’ve been to. Safety issues were found and resolved on my 1954 VW. John, you’re the best!
Mary & Terry Toth
Mary & Terry Toth
17:21 25 May 19
Very good people to work with they really know there stuff I recommend highly Terry & Mary
George Russell
George Russell
17:30 23 May 19
Regardless of whatever else I've had for cars I've always had at least one VW. Reliable and easy to work on. Chirco is without question the best place around Tucson to get quality VW parts and service.
joe gardner
joe gardner
19:38 07 May 19
i live in hawaii and its hard to get parts. the guys at chirco has made my experience much easier.. thank you guys.
Kurt van opstal
Kurt van opstal
02:57 01 May 19
I buy some times parts from. Them. For. My company fun buggy, Punta cana, Dominican Republic. Making tours with beach buggy's. I like there good service and quick shipping
Jeremy Mate
Jeremy Mate
20:13 07 Apr 19
I love chirco Automotive, great people, great shop and awesome showroom!!
Jason
Jason
23:37 27 Mar 19
Awesome people!!! And they have had everything I've needed so far
Doninik L
Doninik L
05:01 17 Mar 19
Best place in Tucson to get you vw fix. They are knolagable and can help you out with just about anything you need
Britten Rosenberg
Britten Rosenberg
00:32 10 Mar 19
Being a VW onwer and live very close buy I have been there a lot. Staff is very knowledgeable and are very friendly. Joe the owner is a good guy and will help you get what you need.
Robert Barracco
Robert Barracco
04:07 03 Mar 19
Nice people Quick Service had what I needed very good experience
Tim Miller
Tim Miller
20:33 10 Feb 19
Great service, very helpful staff. Great prices.
Randy Best
Randy Best
00:26 16 Jan 19
Old aircooled dub paradise. I restore old VWs and this place always has what I need.
Adam Kowalczyk
Adam Kowalczyk
20:41 08 Jan 19
Plenty of V W dune buggy parts, and lots of knowledge.
Peter Sollenbarger
Peter Sollenbarger
02:35 08 Dec 18
Joe Chirco is a great guy with a great team to help him out. they are very knowledgeable about all VW and more.
Keith Rae
Keith Rae
19:02 18 Oct 18
Awesome place. Great staff. Usually have what you need
Dillon Faulkner
Dillon Faulkner
21:43 26 Apr 18
Plethora of parts for any buggy needs. Y’all are dumb if you can’t figure out what your own toy needs to get up and running. Can’t blame a parts store for your ignorance.
Bill Gorman
Bill Gorman
21:47 03 Feb 18
Complete Vintage VW parts and knowledgeable staff and mechanics. They also specialize in VW powered Sand rails and buggies
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